Accessibility

Draper James strives for compliance with Web Content Accessibility Guidelines (WCAG) 2.1 Level A and AA standards. 

We welcome feedback on ways to improve the site’s accessibility so it is convenient for everyone to navigate. However, if you encounter any difficulty in using our site, please contact customercare@draperjames.com. We will work with you to ensure that you have full access to the information available to the public on our site.

To accomplish this, we are working with an external accessibility partner. To administer our accessibility program and oversee its governance. Their accessibility program evaluates our digital products on an ongoing basis in accordance with best practices and is supported by a diverse team of accessibility professionals, including users of assistive technologies. The platform, moreover, goes beyond minimum compliance requirements by making an assistive CX technology application available to customers who have trouble typing, gesturing, moving a mouse, or reading. The application is free to download, and it incorporates tools such as mouse and keyboard replacements, voice recognition, speech enablement, hands-free/touch-free navigation, and more.

We want to hear from you if you encounter any accessibility barriers on our digital properties. Please contact our Customer Support at customercare@draperjames.com.