How can we help?

Shipping

 

U.S. Shipping Methods & Costs

Draper James offers the following types of shipping within the U.S. Unfortunately, we cannot ship to international addresses using the below methods.

Standard Shipping (5-7 days + processing time) $8.95 *FREE for orders +$125
Expedited Shipping (2 Business Days + processing) $19.95

International Shipping

Draper James partners with UPS and Zonos to ship internationally. If you’re shopping internationally, you will automatically be redirected to your country’s localized site. You can also click on the upper left-hand corner to choose the country in which you would like to shop. If your country is not listed in the drop-down, then we cannot ship products to your country.  

Zonos is the global ecommerce partner that enables international customers to shop and pay securely in their local currency and prepay duties and important taxes. Duties and taxes are set by the customs authorities of destination countries not by Draper James. Pre-paying these at checkout will expedite delivery of your order. 

All international orders will be sent with UPS Expedited.  Expect orders to be delivered in 5-7 days, but this may vary by country. 

All international orders are FINAL SALE and cannot be returned. 

Pre-Orders

Items purchased on pre-order will ship separately from other items in your order. Estimated shipping dates are noted on product pages for pre-order items.

All pre-orders will ship with standard economy shipping once the item becomes available. However, you may select expedited shipping for the rest of your order if it contains both pre-order and regular items.

For questions regarding pre-orders, please email us at customercare@draperjames.com.

Cancelling an Order or Changing a Shipping Address

Unfortunately, we are not able to cancel orders, edit the contents of orders, or change shipping addresses once orders have been placed.